STORE POLICY
CUSTOMER CARE
Welcome to SKVS Silks' Customer Care. We are committed to providing exceptional service and addressing your inquiries and concerns promptly. Our dedicated Customer Care team is here to assist you every step of the way.
PRIVACY & SAFETY
Welcome to SKVS ("SKVS", "Sri Karpaga Vinayagar Silks","we" or "us"). We understand the importance of your privacy and value the trust you place in us. This Privacy Policy describes how we handle your personal information. By visiting the SKVS website, you agree to the practices outlined in this Privacy Policy.
Data Controller
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Sri Karpaga Vinayagar Silks, operated by Sri Karpaga Vinayagar Silks, is responsible for the personal data you provide to us and is compliant with applicable data protection laws.
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Information Collection
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We prioritize your confidentiality and safeguard your data. We do not share individual customer data with third parties. The information you provide helps us fulfill your requests and enhance your shopping experience. We may collect analytics data to measure website usage trends.
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Types of Information Gathered
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Information You Provide: We collect and store information you provide on our website.
Automatic Information: We use cookies and gather information when you interact with our website.
Information from Other Sources: We may receive information about you from other sources.
Data Usage
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We use customer information to improve our platform, prevent fraud, and deliver a personalized experience. We provide order history, account details, and personalized recommendations. We process navigation history, shopping history, and reviews to offer relevant products.
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Legal Basis
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Data processing for order management is necessary for SKVS to provide services. Processing for account features is based on consent. Data processing for personalized product information is based on our legitimate interest.
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Data Retention
We keep your data while your SKVS account is active. If you close your account, your data is retained as per legal requirements.
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Cookies
We use cookies to enhance your experience. Cookies do not contain personally identifying information and are crucial for site functionality.
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Security
We utilize secure servers and encryption technology to protect your data.
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Data Sharing
We don’t sell your data to others. Data may be shared within SKVS for service provision. We do not share your data for marketing purposes without your consent.
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Choices and Rights
You have the right to withdraw consent or object to processing. You can control cookies through your browser settings.
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Updates
We may update this policy. Check our website for the latest information. Continued use after changes implies agreement.
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Contact
For inquiries or grievances, contact:
Address: 60A, Thiruvalluvar St, Ennaikaran, Kanchipuram, Arappanacheri, Tamil Nadu 631501, India.
Phone:
Email: support@skvs.com
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We value your privacy and use the information collected to enhance your shopping experience. Your data is not shared, sold, or rented to others.
If you have questions, please contact us at support@skvs.com.
WHOLESALE INQUIRIES
For inquiries related to wholesale collaborations and business partnerships, we at SKVS Silks are dedicated to maintaining a secure and confidential environment for your data. We understand the importance of safeguarding your information and assure you that your privacy remains a top priority.
Professional Handling
Our Wholesale Inquiries team consists of experienced professionals who are well-versed in handling business-related data. Any information you provide for wholesale inquiries will be treated with the utmost care and security, in accordance with data protection regulations. This data will only be used for the purpose of establishing and managing potential business collaborations.
Data Protection
Rest assured, your wholesale inquiry data will be subject to the same level of protection and confidentiality as customer data. We do not share this information with third parties for marketing purposes or any unauthorized use.
Data Usage
The data collected for wholesale inquiries is solely intended for evaluating and facilitating potential partnerships. This includes contact information, business details, and collaboration preferences. The information will be used to establish communication, provide relevant information, and explore collaboration opportunities.
Consent and Control
Submitting a wholesale inquiry implies your consent to SKVS Silks using the provided data for the purpose stated. You retain control over the information you provide, and you can withdraw your consent or request the deletion of your data at any time.
Contact Us
For any questions, concerns, or requests related to wholesale inquiries or the handling of your data, please feel free to reach out to our dedicated Wholesale Inquiries team:
Email: wholesale@skvssilks.com
Phone:
We value your interest in partnering with SKVS Silks and assure you that your wholesale inquiry data will be managed professionally and securely.
PAYMENT METHODS
Credit / Debit Cards
PAYPAL
Offline Payments